Terms of service
Terms of Service
Last updated: April 12, 2026
Welcome to Saaj Gallery. By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
1. General
Saaj Gallery operates this website and online store. Throughout the site, the terms “we”, “us”, and “our” refer to Saaj Gallery. By using this website, you agree to these Terms of Service, our Privacy Policy, Refund & Return Policy, Shipping Policy, and any other policies published on our website.
We reserve the right to update, change, or replace any part of these Terms of Service at any time. Continued use of the website after such changes constitutes acceptance of those changes.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age, or are using the website under the supervision of a parent or legal guardian.
-
You are legally capable of entering into a binding contract.
-
The information you provide is true, accurate, and complete.
3. Products and Orders
We make every effort to display our products, descriptions, and pricing accurately. However:
-
Slight variations in color, finish, or appearance may occur due to lighting, photography, screen settings, or handcrafted detailing.
-
Product availability is subject to stock.
-
We reserve the right to limit quantities or discontinue products at any time without prior notice.
Placing an order does not guarantee acceptance. We reserve the right to:
-
Refuse or cancel any order at our discretion
-
Hold an order for verification
-
Cancel suspicious, fraudulent, bulk, or unauthorized orders
4. Pricing and Payments
-
All prices listed on the website are in Indian Rupees (INR), unless otherwise stated.
-
Prices are subject to change without prior notice.
-
Payment must be completed through the approved payment methods available on our website.
-
Payments are processed securely through trusted third-party payment gateways.
-
We do not directly store your complete debit/credit card details.
5. Shipping and Delivery
We aim to dispatch orders within the timelines mentioned in our Shipping Policy. However:
-
Delivery timelines are estimates and may vary due to courier delays, weather, operational issues, or circumstances beyond our control.
-
We are not liable for delays caused by third-party logistics partners, force majeure events, or incorrect customer details.
Customers are responsible for providing accurate shipping and contact information. We will not be responsible for failed delivery due to incorrect details provided by the customer.
6. Returns, Replacements and Refunds
Returns, replacements, and refunds are governed solely by our Refund & Return Policy.
By placing an order, you acknowledge that:
-
Returns are accepted only in cases specifically covered under our Refund & Return Policy.
-
Claims may require an unboxing video and must comply with our stated timelines and conditions.
7. Intellectual Property
All content on this website, including but not limited to:
-
product images
-
logos
-
text
-
graphics
-
designs
-
branding
is the exclusive property of Saaj Gallery and is protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, or commercially exploit any content without our prior written permission.
8. Prohibited Use
You agree not to:
-
Use the website for unlawful purposes
-
Interfere with website security or functionality
-
Attempt unauthorized access to systems or data
-
Misuse discount codes, offers, or promotions
-
Use false information while placing orders
We reserve the right to restrict or terminate access for misuse.
9. Limitation of Liability
To the maximum extent permitted by law:
-
We are not liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.
-
Our total liability in relation to any claim shall not exceed the amount paid by the customer for the relevant order.
Nothing in these Terms excludes liability where such exclusion is not permitted under applicable law.
10. Third-Party Services and Links
Our website may contain links to third-party websites, social media pages, payment providers, or logistics partners. We are not responsible for the content, policies, or practices of third-party services.
11. Privacy
Your use of this website is also governed by our Privacy Policy.
12. Governing Law and Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of India.
Any disputes arising out of or in connection with the use of this website or any order placed shall be subject to the exclusive jurisdiction of the competent courts in Ghaziabad, Uttar Pradesh.
13. Contact Us
For any questions regarding these Terms of Service, please contact us at: