Shipping policy
At Saaj Gallery, we aim to deliver your order with care and in a timely manner.
Order Processing
- Orders are usually processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Timelines
- Delivery timelines may vary depending on your location.
- Estimated delivery within India is typically 3–7 business days after dispatch.
Delays
While we do our best to ensure timely delivery, delays may occur due to:
- courier partner issues
- weather conditions
- public holidays
- operational constraints
- unforeseen circumstances
Saaj Gallery shall not be held responsible for delays caused by third-party logistics providers or events beyond our reasonable control.
Shipping Charges
- Shipping charges, if applicable, will be shown at checkout.
- Free shipping offers, if any, are subject to change without prior notice.
Order Tracking
- Once your order is dispatched, tracking details will be shared via email / message, wherever applicable.
Incorrect Shipping Details
Customers are responsible for providing accurate shipping information at the time of placing the order.
Saaj Gallery shall not be responsible for delays, failed delivery, or losses resulting from incorrect or incomplete address / contact details provided by the customer.
Delivery Issues
If your order is marked as delivered but has not been received, please contact us within 24 hours of the delivery update.
We will make reasonable efforts to coordinate with the shipping partner and review the delivery status. Resolution, if any, will be considered only after verification.
Contact Us
For shipping-related queries, please contact us at:
📩 contact.saajgallery@gmail.com
We are happy to assist you.
Saaj Gallery